VISION

Our vision is to lead the hospitality industry through inspiring all communities by imparting the most personalized, yet a grand and sophisticated hospitality experience which creates value for our customers and stakeholders.

Our mission is to lead and set new benchmarks in the hospitality industry through style, innovation, value addition and by always creating heartfelt experiences for our guests.

VALUES

The core business philosophy of Nihal Hospitality is set on the foundation of a solid value system, which is blended with its heritage and progressive culture. Newness, Integrity, Humbleness, Availability and Leadership forms the very foundation of our business culture. The values are reflected as soon as our guests have the first encounter with any of brands under the umbrella of Nihal Hospitality.

BRAND PROMISE

Nihal Hospitality is recognized across the world due its strong reputation of delivering beyond its promises. The brand is committed to always go an extra mile in assisting and serving its guests at all times. The wish of every guest is always treated with competence, urgency and precision. There is always something to surprise our guests during their stay across all our brands. It is embedded in our values that our guests are never refused for anything, perhaps, they are always offered with a solution, assistance and support to ensure a pleasurable stay.